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This was the first time we visited Eastern Chrysler dealership because we wanted to buy the Dodge Ram Promaster City Cargo Van. We wanted this particular van so that we could convert it into a camper. Our experience with Meagan and Jeff was pleasant as we went over the details of the purchase and warranty of our van. They were professional, knowledgeable and courteous which we deeply appreciated. We highly recommend this dealership! We come from a big family and we recommend to all of them to come visit this dealership. On a side note, we hope that this dealership offers a free oil change or free gift for every vehicle purchase that was recommended by us! 🤪
a week ago
No other dealership was willing to give me a reasonable offer that works with my personal finances, and Morgan went above and beyond to make this work for me, 5/5 would defiantly come back in the future for another vehicle. Love the ram classic buddy!
a week ago
*READ ENTIRE REVIEW* I'm not one to honestly give out 5 star ratings however, i do firmly believe in credit when credit is due and a 5 star rating is genuinely deserved for this dealership and the team i dealt with. For sales i dealt with Parm Sran (Product Advisor) and from the sit down it was a nice casual chat about what i was looking for with no pressure at all from him to be swayed into something more expensive. Me being a type of specific person, told him the things i was not willing to budge on and then things i was willing to be flexible on in terms of the truck i wanted and the features it had. He wrote everything down and then himself paired with Obie Okonkwo (Sales Manager) locked down a couple options for me to look at. Honestly was never questioned during the look through these first couple trucks and all my questions were answered as well as any that couldn't be answered right away were answered via text later that night. They never once rushed me out of the dealership even with some visits going later then store hours as well both Parm and Obie were available via text when i had a possible questions arise. The guys were able to locate a truck exactly (plus more) what i was looking for. I was looking to trade in my previous car towards this truck as well and their price for the trade-in was very fair and not low balled at all, i took it. When the truck came in Parm introduced me to Nathan who took care of every single in and out and detail of the truck which i really appreciated, It didn't feel like he was just "going through the motions." We had an awesome chat about music and guitars in the truck while going through all its infotainment options. I was then put in touch with Ian Koslowsky (General Finace Manager) for the financing side of things and honestly money makes me nervous, but Ian made myself and wife very comfortable with the numbers and we were able to hit my bi-weekly payment budget perfectly along with some great coverage! The entire team i dealt with Parm / Obie / Nathan / & Ian from beginning to end we very professional as well as they all kept it light and easy to chat about a large purchase like a truck. I would highly recommend this dealership to any of my close family or other loved ones and as well as to any of you reading this. This is not a fluff piece, I'm telling you how it is, and how my time was there, MY EXPERIENCE. I do hope that the GM catches this review and reads it because these guys deserve a long weekend and a bottle of whatever they drink on the weekends. I drove home in my first ever truck and couldn't be happier thanks to them. Cheers guys and hope all the best in future sales. -Drew
a month ago
BEST EXPERIENCE I HAVE EVER HAD!! 🙌🎉From the beginning of my car shopping/exploration to the final sale today PARM WAS FANTASTIC! I had been all.over the city and Parm was the first person to actually listen to what I wanted in the vehicle for me! He was so informative and took his time with me. Speaking of informative and taking their time with me, Nathan helped me out big time!! Took his time with me, answered even the smallest question helped me setup my Bluetooth and understand all the settings and features! Nathan was so kind and awesome to work with! Ian got me all setup with paperwork and finalizing details! He was so patient with me and helped me through each and every step of the process until I was comfortable with it all! Honestly I would not go ANYWHERE except eastern Chrysler for your end vehicle! TRULY THE BEST DEALERSHIP IN THE CITY!! THANK YOU PARM, NATHAN AND IAN! BEST CAR GUYS ALL AROUND 🙌
2 months ago
I am a Ford convert. As soon as I arrived I was warmly welcomed by my rep Thomas who addressed all my questions and concerns. Throughout the process he was with me even staying past closing time to ensure I was OK with insuring my new truck. Nathan also orientated and trained me staying with me to ensure I was comfortable learning all the numerous features of my RAM 1500. Obie also worked hard integrating my trade in and helping me locate the best truck for me and finalizing my sale. Jeff the manager played a big part in finalizing my sale from speaking to the lenders and advocating for me through the process. Even after my delivery and sale the above four individuals continue to provide on-going after sales support. Thank you for welcoming me to Dodge and the Eastern family. Great work and happy customer.
2 months ago
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