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Bought a Ram 1500 from Eastern in April and found that my cab and box didn’t line up perfectly. Not sure how Ram sends off their vehicles without doing a full inspections to make sure they are good. But I brought it in and dealt with Jimmy who’s a service manager. Jimmy was great to deal with, he got me in within a week and they were able to get it all lined up pretty close. Over all Jimmy was super helpful and took the time to deal with me, great service manager! Also want to give big thanks to Shaun from Collision Centre at Eastern for helping out with this fix!
a month ago
5 stars to Jimmy! Brought my jeep in as the doors needed some repair. Jimmy had it in and out within just a couple hours so I was able to get to work on time! Jimmy has a great mindset and was very friendly. He was also honest about future repair for my door and if it would be personally worth it for myself or not. Thanks Jimmy for the great customer service.
a month ago
This was the first time we visited Eastern Chrysler dealership because we wanted to buy the Dodge Ram Promaster City Cargo Van. We wanted this particular van so that we could convert it into a camper. Our experience with Meagan and Jeff was pleasant as we went over the details of the purchase and warranty of our van. They were professional, knowledgeable and courteous which we deeply appreciated. We highly recommend this dealership! We come from a big family and we recommend to all of them to come visit this dealership. On a side note, we hope that this dealership offers a free oil change or free gift for every vehicle purchase that was recommended by us! 🤪
2 months ago
For some reason it's showing under my wife's name but bought a beautiful Ram Rebel there yesterday. I was late because of work but the Finance Manager Ian Koslowski stuck around late to accommodate me. He was absolutely great and took care of all my concerns. What a great guy. Then Nathan Misir gave me a tour of my new truck and explained every single detail. He even helped move my belongings from my trade in to the new vehicle. Another great guy. The salesman Parm Sran was awesome answering all my questions, super polite and really made me feel right at home. Last but not least Obie Okonkwo the sales manager was absolutely fantastic, he got me top dollar for my trade in and took care of all my concerns. It was truly a great experience, excellent team work and thanks so much guys for looking after me. I will definetely be going back.
3 months ago
I am a Ford convert. As soon as I arrived I was warmly welcomed by my rep Thomas who addressed all my questions and concerns. Throughout the process he was with me even staying past closing time to ensure I was OK with insuring my new truck. Nathan also orientated and trained me staying with me to ensure I was comfortable learning all the numerous features of my RAM 1500. Obie also worked hard integrating my trade in and helping me locate the best truck for me and finalizing my sale. Jeff the manager played a big part in finalizing my sale from speaking to the lenders and advocating for me through the process. Even after my delivery and sale the above four individuals continue to provide on-going after sales support. Thank you for welcoming me to Dodge and the Eastern family. Great work and happy customer.
4 months ago
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